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ABUS – Where the customer comes first

The name ABUS stands worldwide for quality and reliability – and that not only down to the smallest detail but also in our Customer support program.

A worldwide network of agents and partners represent the ABUS global After Sales Service as part of our customer support program and provides an efficient local service.

The original ABUS spare parts ensure the safety and quality of our products and are available from local stocks throughout the world.

The ABUS Guarantee

The ABUS Guarantee :: commitment to top quality without any small print

The ABUS Guarantee is a commitment to top quality without any small print

  • Single shift indoor operation
  • Underhook equipment carries manufacturers warranty
  • Remote control system carries manufacturers warranty
  • ABUCompact single phase hoists are covered by 18 month warranty
  • Mandatory service by ABUS approved technician
 

Market Standard

ABUS

Complete crane inclusive of hoist

12
months

48
months

Wearing parts like stators,wheels,motors,etc.

0
months

48
months

Consumable items such as: Rope,rope guide,chain,chain guide,brake lining, pendant incl. cable, contactors

0
months

24
months

  • No cost for 24 months
  • Next 24 months minimal cost due to defined low numbers of wearing parts
  • Peace of mind
 

Your local Service in UK and Eire

Your local Service in UK and Eire

ABUS stands for high quality products and service worldwide, and the UK is no exception.

An ABUS customer in the U.K. can expect the following:

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  • dedicated installation engineers
  • dedicated after sales teams
  • strategically located throughout UK and EIRE
  • fast and reliable quality service for the many thousands of ABUS cranes and hoists installed from Aberdeen to Guernsey
  • the complete professional customer support package from one of the world’s leading cranes and hoists manufacturers
 

Europe and Worldwide

Please find your local service in Europe an worldwide here.